Baji Live Privacy Policy

• Personal data that may be collected: account details, identity information for verification, contact information, payment and transaction records, technical data such as device, IP, cookies, usage logs, and responsible gaming information. Collection happens when a user creates an account, uses the services, contacts support, or interacts with the websites.
• Why the platform collects data: to provide account and betting services, process payments, verify identity, prevent fraud, meet regulatory and anti-money laundering requirements, improve the user experience, and manage disputes.

Technical and organisational protection measures:

• Encryption in transit and at rest for sensitive data
• Access controls based on roles and need-to-know
• Secure development and vulnerability testing
• Monitoring, logging, and incident response procedures
• Vendor due diligence and contractual safeguards

User rights under this policy:

• Access to a copy of personal data
• Correction of inaccurate information
• Deletion where legally permitted
• Objection or restriction to certain processing
• Data portability where applicable

Compliance statement:

• The operator follows applicable laws of Bangladesh, including the Digital Security Act 2018, the Telecommunication Act 2001, and relevant directives. The platform aligns its practices to global privacy principles such as transparency, purpose limitation, and data minimisation similar to GDPR standards.

Data retention and destruction:

• Data is kept only for as long as needed for the purposes stated or as required by law, then securely deleted or anonymised.

Personal data is used for lawful and transparent processing:

• Account service and support: registration, login, profile management, customer service
• Transactions: deposits, withdrawals, payment confirmation, chargeback handling
• Service improvement: performance analysis, troubleshooting, online safety, product updates
• Marketing: sending permitted communications and personalisation based on user consent
• Analytics: statistics on usage patterns to improve websites and services
• Compliance: identity checks, age verification, fraud prevention, responsible gaming controls, tax and legal obligations

Legal bases include user consent, performance of a contract, legal obligations, and legitimate interests that do not override user rights.

How users can act on their data:

1. Access: submit a request through account settings or support to receive a copy of personal information.
2. Update: correct profile details in the account or contact support to rectify identity information.
3. Deletion: request erasure where no legal or contractual retention duty applies. Certain records must be retained for audit, AML, and dispute resolution.

Procedure:

• The platform may ask for additional information to confirm identity before fulfilling a request.
• Responses are provided within a reasonable time under this policy and applicable law.

By using Baji Live, users consent to security checks including KYC and sanctions screening, and to the processing of payment data by licensed payment providers for collection and settlement of funds.

• The services are intended for adults aged 18 or older. Accounts for minors are not permitted.
• The operator cannot verify age without identification documents. If it becomes aware of an underage user, the account will be suspended pending verification.
• A parent or legal guardian may request deletion of a minor’s personal data by contacting support and providing proof of relationship and the minor’s details.

• Personal data may be processed in other countries where partners, payment providers, hosting, or support teams operate. This can include storage or access outside Bangladesh.
• Using the site constitutes consent to such transfers for the purposes described in this document.
• All partners are bound by confidentiality obligations and security requirements. Contractual safeguards, encryption, and access controls are used to protect information during transfer and storage.

• This Privacy Policy and any disclaimer may define, limit, or affect the scope of rights and obligations under the services.
• The policy applies once the user accepts it through signature, affirmative acceptance on the websites, or accession during account creation.
• If a rule in this document conflicts with mandatory law, the law will prevail and the remaining terms continue to apply.
• The operator may update the document to reflect legal or technical changes. Material changes will be signposted on the site.

• Cookies are small files stored on a device by websites to remember settings and understand how services are used.
• The platform uses cookies for statistics, behaviour analysis, personalisation, fraud prevention, and site improvement.
• Types include strictly necessary, performance and analytics, functionality, and advertising cookies.
• Retention: cookies are kept for up to 1 year unless a shorter or longer period is needed for security or legal reasons.
• Users can manage cookie preferences through browser settings or site controls. Blocking some cookies may affect features.

• Using Baji Live signifies full acceptance of this Privacy Policy and all future updates published here.
• The most current version of the document on the websites prevails over any prior version.

• Personal data may be shared with third parties to comply with law, handle disputes, prevent fraud, provide services under agreements, or enforce terms.
• Categories include payment providers, KYC and AML vendors, hosting and security providers, analytics platforms, and legal or regulatory authorities.
• Where a list of recipients is published on the site, that list applies. If not, users will be informed of the purpose and scope when required.
• Providing data for these purposes is treated as consent where consent is the applicable basis.

• The site may include links to external websites or services that have their own privacy policies.
• The operator is not responsible for how those parties process information.
• Users should review the privacy notices of external sites before sharing any personal data and exercise caution when leaving the platform.