Responsible Gambling

For most people, gambling is a way to relax and enjoy themselves. But for others, it can become a serious issue. Gambling addiction is recognized as a medical problem. It can affect a person’s life in many ways.
From the beginning, we have worked to address this issue. We have set up several measures to prevent gambling problems. If any problems do arise, we are ready to help. Education and awareness are key. We want customers to understand the risks of gambling and how to manage them.

If gambling is becoming a problem, we are here to assist. Our customer support team is available for any questions or concerns. Clients can reach out at any time.

• Contact Email: [email protected];
• Your personal information will not be shared with anyone without your permission.

We recommend some simple tips to make gambling safer and more enjoyable:

• Set a Deposit Limit: Decide how much money you can afford to gamble before you start. Only gamble money you can afford to lose;
• Don’t Try to Win Back Losses: If you lose money, do not try to win it back at any cost. Gambling should always be for fun, not to earn money;
• Set a Time Limit: Decide how long you want to gamble, and stick to that limit. Gambling should not take up all your time. Make sure it fits in with other activities;
• Play Smart: Do not gamble if you are feeling stressed, upset, or under the influence of drugs or alcohol. Gambling when you are not clear-headed can lead to poor decisions;
• Take Breaks: If you feel tired or can’t focus, take a break. Continuing to gamble when you are tired can lead to mistakes;
• One Account Only: It is best to have just one account. This helps keep track of how much time and money is spent on gambling.

To use our services, customers must be 18 years or older. We recommend that customers keep their login details private to prevent minors from accessing gambling content.
For parents, we suggest using internet filters to block harmful content. These filters can help keep children safe from inappropriate material.

If gambling is affecting your life, you have the option to exclude yourself from all gambling services. Self-exclusion means you choose to take a break from gambling. This break can last anywhere from 6 months to 5 years. During this time, you will not be able to access your account or create a new one.

To self-exclude, clients need to contact customer support. Our team will help you set up the self-exclusion period and explain what will happen during that time.

• Contact Email: [email protected].

Please remember, self-exclusion is a serious decision. Once it starts, it cannot be undone for the set period. Attempting to open a new account during self-exclusion will result in permanent suspension of your account.