Responsible Gaming

Gambling always carries risk. You can lose money. Keeping control helps you enjoy playing without harming your finances or emotions.

• Set a budget you can afford to lose. Do not use money for rent, food, or education.
• On Baji Live, you can set deposit and loss limits before you start.
• Fix time limits. Take regular breaks to stay in control.
• Do not chase losses. Accept outcomes and stop when the limit is reached.
• Treat betting as entertainment. Results depend on chance.
• Learn the rules and odds before you place a bet.
• Track spending in your account history and net spend view.
• Avoid gambling when tired, stressed, or after alcohol.
• Enable reality checks and session reminders to keep control.
• Only adults 18+ may hold an account. Identity checks may apply.

Betting addiction can develop over time. Watch for warning signs and act early. This is a serious condition that needs attention.

• Spending more than you can afford or using borrowed money
• Hiding gambling or lying about losses and time spent
• Chasing losses after a setback
• Feeling anxious, irritable, or low when not playing
• Needing bigger bets to feel the same excitement
• Neglecting work, study, or family duties
• Selling items or taking loans to fund gambling
• Using gambling to escape stress or problems
• Repeated failed attempts to cut down or stop
• Constant thoughts about gambling or betting tips

There is effective help for gambling problems. Small steps can reduce harm and support recovery. Baji Live provides tools that support control.

• Set strict daily, weekly, and monthly deposit limits.
• Add loss and wager limits to protect your budget.
• Use time-outs to pause play for 24 hours up to 30 days.
• Request self-exclusion for a longer break when needed.
• Enable reality checks and session reminders to manage time.
• Remove saved payment methods to slow impulsive deposits.
• Turn off marketing communications in your profile.
• Keep a gambling diary to learn patterns and triggers.
• Plan play-free days each week and stick to them.
• Speak to support or a counselor for professional help.

Independent support offers useful guidance and care. These services provide confidential help for people in Bangladesh.

• National Institute of Mental Health (NIMH), Dhaka: http://nimh.gov.bd
• Kaan Pete Roi – Emotional Support Helpline (09612-119911): https://kaanpeteroi.org/
• Moner Bondhu – Counseling and mental health support: https://monerbondhu.org/
• Directorate General of Health Services (Shastho Batayon 16263): https://dghs.gov.bd
• Gambling Therapy – 24/7 online support: https://www.gamblingtherapy.org/
• GamCare – Advice and live chat: https://www.gamcare.org.uk/
• Gamblers Anonymous International – Peer support: https://www.gamblersanonymous.org/ga/

If you are worried about your play, contact Baji Live Support. We can help you apply limits, time-outs, or self-exclusion.

• Live Chat in the website or app, 24/7
• Help Centre email form found on the Support page
• In-account Support Ticket: My Account > Support > New Ticket
• Responsible Gaming request: Account > Responsible Gaming
• Official social channels listed on the Contact page