Baji Live Rules and Regulations in Bangladesh
These terms set the legal rules for using the official website and mobile application in Bangladesh. By creating an account or placing bets, you agree to follow the platform policies, local law, and any licensing conditions that apply to the services. Access is limited to users for whom online betting is allowed, and you must be at least 18. The operator may restrict or suspend access if required by law or for policy breaches.
General Terms
By registering an account and using the services, you confirm you have read these terms, accept them in full, and agree to comply with all rules that govern betting on the platform.
Eligibility and registration
- You must be 18 or older and legally allowed to use betting services in Bangladesh.
- Only one account per person, household, IP, and device is permitted.
- During registration, you must provide accurate information and keep it updated.
- You are responsible for confirming that your use of the services is legal in your location.
Changes to terms
- The operator may modify these terms at any time to reflect regulatory changes, product updates, or risk controls.
- Updated terms take effect when published. Continued use of your account after changes means you accept the revised terms.
Proper platform use
- Use the site only for lawful betting and for personal, non-commercial purposes.
- Prohibited conduct includes automated betting, scraping, collusion, multi-accounting, arbitrage rings, and attempts to manipulate odds or event integrity.
- The platform may limit stakes, restrict markets, void bets, or suspend accounts to protect fair use and event integrity.
Intellectual property and content
- All site content, odds compilations, and software are protected by intellectual property laws.
- You receive a limited licence to access and read content for personal use. No copying, redistribution, or reverse engineering is allowed.
Bonuses and promotions
- Bonuses are subject to specific terms such as wagering, expiry, game weighting, and maximum win caps.
- One bonus per account, person, household, or IP unless stated otherwise.
- Bonus abuse, self-exclusion circumvention, or fraudulent registration may lead to removal of bonuses and closure of the account.
Liability limitations
- Services are provided on an as-available basis. Technical faults, data delays, or third-party outages may occur.
- The operator is not liable for indirect losses or failures caused by telecom, banking, or data providers.
- Where permitted by law, total liability for any claim is limited to the lesser of your affected stake or the amount in your account at the time of the incident.
Account suspension and closure
- The platform may suspend or close accounts for policy breaches, KYC/AML concerns, or upon lawful request by authorities.
- You may close your account at any time, subject to withdrawal checks and responsible gambling restrictions.
Governing framework and disputes
- These terms are governed by the laws of the operator’s licensing jurisdiction. Mandatory consumer rights in your country still apply.
- Disputes should first be raised through customer support. If unresolved, the matter may be escalated to an alternative dispute resolution body where available under the licence.
General Betting Rules
These general rules apply to all bets unless a sport, market, or event has specific rules stated on the site.
Eligibility to place a bet
- You must hold an active, verified account and be 18 or older.
- The platform may request identity documents before accepting bets or settling winnings.
Bet acceptance and settlement
- A bet is accepted only when a bet receipt or ID appears in your betting history.
- If odds change before acceptance, the bet slip will update and you may confirm again.
- Bets are settled based on the official result declared by the event organizer at the time of settlement.
Minimum and maximum stakes
- Minimum and maximum amounts are displayed on the bet slip and can vary by market, event, and account history.
- The platform may cap exposure per user, per market, or per event to protect market integrity.
Odds, results, and errors
- In case of palpable error (wrong odds, market, handicap, or event details), bets may be voided or settled at the correct odds at the operator’s discretion.
- Obvious data or feed errors, late bets after an outcome is known, or bets placed after market closure will be void.
Calculation of wins and losses
- Returns are calculated using the accepted odds and your stake, excluding stake on certain free bet promotions as stated in promo terms.
- Dead-heat rules may apply; settlement could be proportionate to the number of winners.
Restrictions and limits
- The platform may reject bets, limit stakes, suspend markets, or restrict accounts to manage risk.
- Pattern-based restrictions apply to suspected syndicate play, hedging across accounts, or collusive betting on the same event.
Cancellations, postponements, and voids
- If an event is postponed or abandoned, settlement follows the sport-specific rules shown on the market page.
- If no specific rule applies, bets may stand if the event is completed within 72 hours; otherwise affected bets may be void.
- Cash Out, where offered, is not guaranteed and may be unavailable during market suspension or technical issues. If a bet is settled in error, the settlement may be reversed.
Payment Rules
This section governs deposits, withdrawals, and any payment-related operations on your account.
Deposit rules
- Available methods are shown in the cashier and may include mobile wallets (e.g., bKash, Nagad), bank transfer, cards, and approved payment partners.
- Method availability can depend on your verification status and location.
- Limits and any fees are displayed at the point of payment. Third-party providers may charge their own fees.
- Funds must come from a payment method held in your name; third-party deposits are not allowed.
Withdrawal rules
- Withdrawals are paid to the same method used for deposit where possible (method parity).
- You may need to complete KYC checks, provide proof of identity, address, and source of funds before approval.
- Bonus-related restrictions apply: you cannot withdraw bonus funds or wins from bonuses until wagering requirements are met.
Processing times
- Deposits are usually credited instantly, subject to provider status.
- Withdrawals are typically reviewed within 24 to 72 business hours after all checks, then processed per method timelines.
- Banking hours, public holidays in Bangladesh, and compliance reviews can extend processing times.
Security and verification (KYC/AML)
- The platform applies risk-based KYC and AML controls, including document checks and transaction monitoring.
- Additional verification may be requested at any time to confirm ownership of the payment method and the legitimacy of funds.
Currency, conversions, and charges
- If BDT is not supported for your method, currency conversion may apply at the provider’s rate.
- The operator does not control exchange rates or bank charges.
Transaction restrictions and reversals
- The platform may decline or reverse transactions that breach policy, exceed limits, or trigger AML alerts.
- Deposit turnover rules may apply; significant withdrawals of unplayed funds can be refused or subject to enhanced review.
- You may cancel a pending withdrawal if the option is shown in the cashier and the request has not yet entered processing.
Chargebacks and fraud
- Chargebacks are treated as a breach of these terms and may lead to account restriction, recovery of costs, and reporting to authorities.
Responsible Gambling
Responsible use of betting services is essential. Tools and guidance are available to help you manage risk and protect your account.
Control tools
- Deposit, loss, and stake limits: set daily, weekly, or monthly caps.
- Session time limits and reality checks: receive on-screen reminders to review play.
- Time-out: take a short break from 24 hours up to 30 days.
- Self-exclusion: block access for at least 6 months or longer. Re-opening requires a cooling-off process and confirmation.
- Limit changes: increases take effect after a cooling-off period; decreases apply immediately.
Safer betting guidance
- Set a budget for bets that you can afford to lose.
- Do not chase losses and avoid betting during stress.
- Monitor your activity and read monthly account statements.
Support and resources
- Gambling Therapy: global online support and live advice.
- GamCare: information and counselling services.
- Gamblers Anonymous: peer-support meetings worldwide.
- Parental control software can help prevent underage access; minors are not allowed to use the services.
If you believe your gambling is out of control, use self-exclusion and contact a professional support organization.
Anti-Money Laundering
The platform follows a risk-based AML framework to deter money laundering and terrorism financing in line with licensing and international standards relevant to users in Bangladesh.
KYC requirements
- You may be asked to provide identity documents, proof of address, payment method ownership, and source-of-funds or source-of-wealth evidence.
- Enhanced due diligence applies to higher-risk profiles, large transactions, PEPs, or sanctions exposure.
Monitoring and detection
- Automated and manual reviews assess deposits, withdrawals, bet patterns, and account changes.
- Screening is conducted against sanctions and watch lists. Suspicious activity may be reported to the appropriate authority.
Restrictions and consequences
- The platform can delay or refuse transactions, freeze balances, or close accounts to meet AML obligations.
- Breaches may result in confiscation of funds where required by law and permanent loss of access to services.
Privacy Policy
This policy explains how personal data is collected and processed to deliver betting services and comply with legal duties.
Data collected
- Account and registration data: name, date of birth, contact details.
- Compliance data: identity documents, address verification, payment ownership, source-of-funds information.
- Usage data: log-in records, device identifiers, IP address, location approximations, and activity logs.
- Transaction data: deposits, withdrawals, and betting history.
- Cookies and similar technologies to keep sessions secure and improve the site.
Purposes and legal bases
- Contract: to set up and manage your account and settle bets.
- Legal obligation: KYC/AML checks, dispute handling, and tax or audit compliance.
- Legitimate interests: security, fraud prevention, product analytics, and service improvement.
- Consent: optional marketing and certain cookies. You can withdraw consent at any time.
Sharing and transfers
- Data may be shared with payment providers, identity verification services, sports data suppliers, and regulators where required.
- Where data is transferred internationally, safeguards such as contractual clauses or equivalent protections are applied.
Retention
- Data is retained no longer than necessary for the stated purposes and legal requirements, then securely deleted or anonymised.
Your rights
- Access, rectification, erasure, restriction, objection, and portability, subject to legal limits.
- To exercise rights or submit a privacy complaint, contact customer support or the designated privacy contact listed on the site.
Children
- The service is for adults only. Personal data of minors is not collected knowingly.
Security
The platform implements technical and organizational measures to protect your account, data, and transactions.
Technical safeguards
- TLS encryption for data in transit and strong encryption for sensitive data at rest.
- Hashing and salting of passwords, plus rate limits and automatic session timeouts.
- Segmented infrastructure, firewalls, and continuous vulnerability management.
Account protections
- Optional two-factor authentication (2FA) to secure logins.
- Device and location monitoring to detect unusual sign-ins and bet activity.
- Temporary locks after repeated failed logins and alerts for critical account changes.
Operational controls
- 24/7 security monitoring, incident response procedures, and audit trails for critical actions.
- Staff access to personal data is restricted and governed by confidentiality and access control policies.
You must keep credentials secret, enable 2FA, and notify support if you suspect unauthorised use of your account.
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